Shipping & Returns

DOMESTIC ORDERS (SINGAPORE)
All orders will be processed and packed within 48 working hours.

STANDARD SHIPPING
To ensure your items reach you safely and in a timely manner, standard shipping is a courier service charged at a flat rate of SGD $2. Your parcel will take 1—3 working days to arrive at your doorstep after the order has been dispatched.

Parcels will be shipped either via Roadbull Logistics, SimplyPost Asia or SingPost Registered Mailing. Parcels can be tracked with the tracking number and URL emailed to you once it has been dispatched.

FREE STANDARD SHIPPING
Free standard shipping is provided for all orders above SGD $100, which will be automatically applied upon checkout. (Note: Domestic orders only)

NEXT-DAY DELIVERY
Next-day delivery is charged at a flat-rate of SGD $8.50.

SAME-DAY DELIVERY
For urgent same-day delivery orders, do contact us at info@myrrh.co and we will get back to you as soon as possible.

SELF COLLECTION
Self collection is available by appointment only. Drop us an email at info@myrrh.co after selecting Self Collection at check-out and arrange a day with us (Monday to Friday only) to collect your item at the following address: 47 Jalan Pemimpin, Singapore 577200. (Nearest MRT Station: Marymount MRT, CC16)


INTERNATIONAL ORDERS
MALAYSIA
Shipping to Malaysia is charged at a flat rate of SGD $8 and will take 7-14 days to arrive. Parcels can be tracked with a tracking number and URL emailed to you once it has been dispatched.

ALL OTHER COUNTRIES
International shipping is charged at a flat-rate of SGD$20, which will take 7—21 days to arrive. Parcels can be tracked with the tracking number and URL emailed to you once it has been dispatched.

EXCHANGE & RETURNS
If the item you have purchased is faulty, defective, or if the size does not fit right, contact us at info@myrrh.co with your Order ID within 14 days after you have received the item, indicating:

1. Reason for return and preferred refund option
2. Exchange size (if applicable) and/or item 

Items mailed back to us must be unused, unworn and retained in its original packaging. Items received in an unsatisfactory condition will be denied.

An acknowledgement email will be sent upon receipt detailing the next course of action. Please note that shipping costs for return items will be borne by the customer.


Unfortunately, sale items are not applicable for exchange or return.